BNSP Certificate
Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison)
Enhance your professional competence and career with official certification from the National Professional Certification Agency (BNSP). Nationally and internationally recognized, in accordance with Indonesian industry standards.
Professional Consultation
Get complete guidance from our certified consultants
Novitasari
BNSP Certification Consultant
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In accordance with Electronic Information Law No. 19/2016
What is BNSP Certificate Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison)?
BNSP Certificate Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison) is an official competency recognition issued by National Professional Certification Agency (BNSP), the Indonesian government agency authorized for professional certification.
Certificate Validity Period
Valid For: 3 Years
Certificate must be renewed every 3 years to maintain competency recognition
Certificate Type
Competency CertificationWhy is BNSP Certificate Important?
In the era of the ASEAN Economic Community (AEC), competency certification has become the minimum standard for working in various industrial sectors. BNSP Certificate provides formal recognition of your expertise in accordance with the Indonesian National Competency Standards (SKKNI).
7 Main Benefits of Having BNSP Certificate Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison)
Best investment for your professional career development
Official & Legal Competency Recognition
Receive formal recognition from the Indonesian government that you have competency according to national standards. Certificate is valid throughout Indonesia and recognized by the industry.
Enhance Career Opportunities & Promotion
Many companies require BNSP certification for certain positions. With this certificate, your chances of job promotion and salary increase significantly by 30-50%.
Meet Tender & Project Requirements
Many government and private tenders require BNSP-certified workers. With this certificate, your company is more competitive in bidding for projects.
Increase Professional Confidence
Certification provides external validation of your abilities, increasing confidence in carrying out professional tasks and responsibilities.
Internationally Recognized
BNSP Certificate refers to international standards and is recognized within the ASEAN framework, opening job opportunities in ASEAN countries through ASEAN Mutual Recognition Arrangement (MRA).
Sustainable Competency Development
The certification process helps you identify competency gaps and development areas, encouraging continuous learning and improvement.
Networking with Certified Professionals
Join a community of certified professionals, opening access to networking, knowledge sharing, and business collaboration opportunities.
Requirements & Required Documents
To participate in the BNSP certification process Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison), you need to prepare the following documents:
Identity Card
Copy of valid ID Card/Identity
Passport Photo
3×4 passport photos with any background (2 copies)
Education Certificate
Copy of latest education certificate, legalized
Curriculum Vitae (CV)
Complete CV with education and work history
Work Portfolio
Sample work reports or project portfolio
Reference Letter
Reference letter from company/institution
Job Description
Job description relevant to the scheme
Old Certificate (If Any)
Copy of expired certificate for renewal
Important Note
Requirements may vary depending on the Professional Certification Agency (LSP) chosen. Contact our consultants for detailed information and document preparation assistance.
Need Help Preparing Documents?
Our team is ready to help you prepare all documents required for the certification process
Enhance your professional value with an official BNSP Certification. Nationally recognized & opens broader career opportunities.
Competency Units to be Tested
BNSP Certification Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison) covers 93 competency units that participants must master:
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Unit 1: Melaksanakan Proses Administrasi
S.96LDR00.003.1Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 2: Mengidentifikasi Sarana Penunjang yang digunakan pada Seni Merangkai Bunga dan Seni Desain Floral
JKP.DF02.003.01Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 3: Menerapkan pedoman dasar merangkai bunga
JKP.DF02.004.01Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 4: Menyusun Bentuk Rangkaian Konvensional (pola dasar / basic form)
JKP.DF02.005.01Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 5: Memelihara Catatan Keuangan
I.55HDR00.003.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 6: Memproses Transaksi Keuangan
I.55HDR00.004.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 7: Melaksanakan Prosedur Klerikal
I.55HDR00.005.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 8: Melakukan Komunikasi Melalui Telepon
I.55HDR00.006.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 9: Menyediakan Jasa Porter
I.55HDR00.009.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 10: Menyediakan Layanan Housekeeping untuk Tamu
I.55HDR00.010.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 11: Membersihkan Lokasi/Area dan Peralatan
I.55HDR00.011.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 12: Menyiapkan Kamar untuk Tamu
I.55HDR00.012.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 13: Menangani Linen dan Pakaian Tamu
I.55HDR00.013.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 14: Menyediakan Layanan Valet
I.55HDR00.014.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 15: Menyediakan Layanan Turn Down
I.55HDR00.016.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 16: Menyediakan Layanan Room Butler
I.55HDR00.020.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 17: Menyediakan Layanan Makanan dan Minuman
I.55HDR00.023.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 18: Menyediakan Layanan Minuman Beralkohol
I.55HDR00.024.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 19: Menyediakan Room Service
I.55HDR00.027.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 20: Menyajikan Minuman Non-Alkohol
I.55HDR00.029.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 21: Menyediakan Layanan Minuman Anggur
I.55HDR00.033.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 22: Menyediakan Layanan Gueridon
I.55HDR00.035.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 23: Mengorganisir dan Menyiapkan Makanan
I.55HDR00.037.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 24: Menerima dan Menyimpan Persediaan
I.55HDR00.039.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 25: Melakukan Kerjasama Dengan Kolega dan Pelanggan
I.55HDR00.149.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 26: Melakukan Kerja Dalam Lingkungan Sosial yang Beragam
I.55HDR00.150.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 27: Mengikuti Prosedur Kesehatan, Keselamatan dan Keamanan di Tempat Kerja
I.55HDR00.151.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 28: Mengembangkan Pengetahuan tentang Industri Perhotelan
I.55HDR00.152.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 29: Memperbaharui Pengetahuan Lokal
I.55HDR00.153.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 30: Menangani Situasi Konflik
I.55HDR00.155.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 31: Membuat Presentasi
I.55HDR00.156.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 32: Mengikuti Prosedur Kebersihan di Tempat Kerja
I.55HDR00.161.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 33: Membersihkan Tempat dan Peralatan Kerja
I.55HDR00.162.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 34: Menyediakan Pertolongan Pertama
I.55HDR00.163.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 35: Melaksanakan Prosedur Administrasi
I.55HDR00.164.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 36: Mengelola Rapat
I.55HDR00.167.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 37: Menerima dan Menyimpan Barang
I.55HDR00.168.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 38: Melaksanakan Pengadaan Barang
I.55HDR00.169.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 39: Mengevaluasi Proyek
I.55HDR00.171.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 40: Mempersiapkan Laporan Keuangan
I.55HDR00.173.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 41: Membuat Dokumen di Dalam Komputer
I.55HDR00.175.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 42: Merancang Dokumen, Laporan dan Lembar Kerja Pada Komputer
I.55HDR00.176.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 43: Melaksanakan Penilaian
I.55HDR00.177.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 44: Melatih Kelompok Kecil
I.55HDR00.178.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 45: Melaksanakan Sesi Pelatihan
I.55HDR00.181.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 46: Mengevaluasi Pelatihan dan Sistem Penilaian
I.55HDR00.182.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 47: Mengembangkan Prosedur Penilaian
I.55HDR00.183.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 48: Memantau Kegiatan Kerja
I.55HDR00.184.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 49: Melaksanakan Rencana Operasional
I.55HDR00.186.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 50: Membangun Tempat Kerja yang Aman
I.55HDR00.187.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 51: Membuat Daftar Personil Staf
I.55HDR00.189.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 52: Memantau Kinerja Staf
I.55HDR00.190.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 53: Mengelola Sumber Daya Manusia
I.55HDR00.192.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 54: Mengelola Keanekaragaman di Tempat Kerja
I.55HDR00.193.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 55: Memberikan Bimbingan Kepada Staf
I.55HDR00.195.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 56: Menangani Kualitas Layanan Pelanggan
I.55HDR00.196.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 57: Mengelola Aset Fisik
I.55HDR00.200.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 58: Mengelola Persediaan
I.55HDR00.201.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 59: Mengikuti dan Menjalankan Instruksi dan Pengarahan Dalam Beberapa Situasi
I.55HDR00.205.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 60: Memulai Percakapan dan Mengembangkan Hubungan Baik dengan Tamu
I.55HDR00.206.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 61: Melakukan Percakapan Singkat di Telepon
I.55HDR00.207.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 62: Menggunakan Bahasa Lisan untuk Negosiasi Pertukaran Informasi yang Kompleks Dalam Jenis Konteks Hotel dan Restoran
I.55HDR00.208.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 63: Menangani Keluhan
I.55HDR00.209.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 64: Membaca Instruksi dan Diagram Dalam Konteks yang Berkaitan
I.55HDR00.211.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 65: Membaca Teks Informasi
I.55HDR00.212.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 66: Menulis Pesan Singkat
I.55HDR00.213.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 67: Berkomunikasi Secara Lisan Dalam Bahasa Inggris pada Tingkat Operasional Dasar
I.55HDR00.217.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 68: Melakukan Tugas Perlindungan Anak yang Relevan dengan Industri Pariwisata
I.55HDR00.218.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 69: Mengembangkan dan Memutakhirkan Pengetahuan Industri Pariwisata
I.55HDR00.219.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 70: Mengembangkan Lingkungan yang Aman Bagi Anak-Anak di Tujuan Pariwisata
I.55HDR00.220.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 71: Berkomunikasi Secara Lisan Dalam Bahasa Inggris pada Tingkat Operasional Menengah
I.55HDR00.222.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 72: Membaca Dalam Bahasa Inggris pada Tingkat Penyeliaan dan Operasional Menengah
I.55HDR00.223.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 73: Merencanakan Rapat
I.55HDR00.225.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 74: Bekerja Secara Kooperatif Dalam Lingkungan Administrasi Umum
I.55HDR00.226.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 75: Mengevaluasi Penilaian Kinerja Staf
I.55HDR00.227.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 76: Memantau dan Mengevaluasi Efektivitas Hasil Pelatihan
I.55HDR00.233.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 77: Menyiapkan Dokumen Bisnis
I.55HDR00.235.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 78: Mengawasi dan Mengelola Hubungan Tempat Kerja dan Keragamannya
I.55HDR00.237.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 79: Mengawasi Operasi Tempat Kerja Rutin
I.55HDR00.238.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 80: Mengelola Secara Efektif Penggunaan Sumber Daya Manusia
I.55HDR00.239.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 81: Melakukan Analisa Kebutuhan Pelatihan
I.55HDR00.240.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 82: Mengawasi dan Memesan Barang
I.55HDR00.242.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 83: Menyediakan Fasilitas Kehilangan dan Penemuan
I.55HDR00.243.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 84: Menjaga Keamanan Lingkungan Kerja dan Harta Benda
I.55HDR00.244.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 85: Memberikan Petunjuk tentang Lokasi
I.55HDR00.247.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 86: Menjelaskan Fasilitas dan Pelayanan Hotel
I.55HDR00.248.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 87: Memberikan Penjelasan Sederhana tentang Objek dan Daya Tarik Wisata
I.55HDR00.249.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 88: Mencari dan Mendapatkan Data Komputer
I.55HDR00.250.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 89: Mengawasi dan Memonitor Orang
I.55HDR00.256.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 90: Menjaga Keselamatan di Lokasi Personel
I.55HDR00.260.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 91: Memproses Transaksi Untuk Pembelian Barang dan Jasa
I.55HDR00.264.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 92: Mempromosikan Produk dan Jasa Kepada Pelanggan
I.55HDR00.154.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
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Unit 93: Menyajikan Informasi
I.55HDR00.165.2Technical competency tested according to Indonesian National Competency Standards (SKKNI)
Need Training Before Competency Test?
We provide Technical Guidance (BIMTEK) programs to prepare you to face the competency test with confidence. Materials are tailored to the competency units being tested.
Training & Technical Guidance Program (BIMTEK)
Gaivo.co.id as part of Gaivo Consulting Group provides professional training and technical guidance services for BNSP certification preparation Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison).
Experienced Instructors
Our instructor team has certification and more than 10 years of experience in the field of
Comprehensive Materials
Training materials are arranged according to the competency units tested, complete with case studies and practice
In-House Training
In-house training programs available for companies with minimum participants. Flexible schedule and location.
High Pass Rate
Our training participants have a competency test pass rate of over 95%
Want to know more about our training program?
Enhance your professional value with an official BNSP Certification. Nationally recognized & opens broader career opportunities.
Certification Process & Stages
The following are the complete stages of the process to obtain BNSP Certificate Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison):
Consultation & Registration
Contact our team for initial consultation. We will help you choose the right certification scheme and prepare registration documents.
Document Verification
The Professional Certification Agency (LSP) will verify the completeness and suitability of your documents with the certification scheme requirements.
Training/Technical Guidance (Optional)
Attend training programs to prepare yourself for the competency test. Highly recommended for beginners or those who want to increase their chances of passing.
Competency Test
Taking the competency test which consists of: written test (theory), practical test, interview, and portfolio assessment by BNSP-certified competency assessors.
Assessment & Recommendation
Assessors conduct a comprehensive assessment of your competency test results and provide recommendations of competent or not yet competent.
Certificate Issuance
If declared competent, the BNSP certificate will be issued and can be verified for authenticity through the official BNSP website. Certificate is valid for 3 years.
Process Duration
The entire process from registration to certificate issuance takes approximately 2-4 weeks, depending on LSP schedule and document completeness.
BNSP Certificate Format Sample
Below is a sample of the official BNSP Certificate format you will receive:
Official BNSP Certificate format sample Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison)
Each certificate has a unique registration number that can be verified on the BNSP websiteQR Code Verification
Equipped with QR code for authenticity verification
Digital Signature
Signed by LSP head and BNSP director
Valid for 3 Years
Can be renewed before expiration
Competency Testing Place (TUK)
BNSP Certificate competency test Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison) can be taken at various Competency Testing Places (TUK) spread throughout Indonesia:
TUK Locations Available in:
Mobile TUK & Independent TUK: For companies with minimum participants, we can arrange competency tests at your location (in-house). Contact us for more information.
Looking for Nearest TUK in Your City?
Consult with our team for information on the nearest TUK and competency test schedule
Enhance your professional value with an official BNSP Certification. Nationally recognized & opens broader career opportunities.
Certification Participant Testimonials
What do they say who have successfully obtained BNSP certification with us
Frequently Asked Questions (FAQ)
Find answers to common questions about BNSP Certificate Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison):
Ready to Enhance Your Career?
Don't delay any longer! Investing in BNSP certification is the best investment for your career future. With BNSP Certificate Kualifikasi 4 Bidang Hotel Subbidang Houskeeping (Guest Service Supervison), you will have official recognition, broader career opportunities, and increased professional confidence.
Contact us now for a free consultation and get complete information about the certification process, costs, training schedule, and nearest TUK location in your city!
Enhance your professional value with an official BNSP Certification. Nationally recognized & opens broader career opportunities.
Contact Us
Gaivo Consulting Group
Ruko Grand Boulevard Blok U01A no 369
Bundaran 5 Citra Raya, Tangerang
Banten 15710, Indonesia
+62 811 1231 551
Business Hours
Monday - Friday: 09:00 - 17:00 WIB
Saturday: 09:00 - 14:00 WIB
Quick Response
Our customer service team is ready to serve you via WhatsApp 24/7
Data Security & Privacy
Gaivo Consulting Group is committed to protecting your personal data. We comply with applicable laws and regulations in Indonesia, including:
- Law No. 27 of 2022 on Personal Data Protection - We apply personal data protection principles in every process of managing certification participant data.
- Law No. 19 of 2016 on Electronic Information and Transactions - All electronic transactions and communications are carried out with a trusted security system.
Your personal data is only used for certification process purposes and will not be shared with third parties without your consent. For more information, please read our Privacy Policy.
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